Avatar

​Avatar is the treatment tracking system for Sacramento County's Mental Health and Alcohol and Drug Divisions. The Avatar application is accessible over the internet.

Avatar incorporates Sacramento Health Information Exchange (SacHIE) as the implementation of a new, secure and certified, interoperable electronic health record system that includes electronic prescribing, laboratory ordering and results delivery, treatment and assessment plan automation, and connectivity to a personal health record.

These technologies will support the services outlined in the CSS plan through better data sharing and client and family member access to services.

The phases of the project are intended to enable secure data sharing to improve the quality of care through the use of technology such as medication reconciliation tools to prevent medication errors, the use of lab ordering and results delivery to improve the time for diagnosis and treatment and electronic sharing of treatment plans with clients and family and other caregivers.

SacHIE Roadmap

SacHIE Timeline

SacHIE Questions

SacHIE Action Items

MyAvatar

Meaningful Use

2009 Provider Responses

​As always, if you are having Avatar problems, you can call us (916-876-5806), email us ( Avatar@SacCounty.net ), or fax us (916-876-6633).

User Resources:

     Release Information

     Report Inventory

     Glossary

     Keyboard Shortcuts

     Typing Resources

Technical Resources:

     CWS Specifications 

     Technical Instructions

     WinZip Help

     Report Viewer Install

     Signature Pad Install

     Java 6_29 32 Bit

     Java 6_29 64 Bit

​Monthly Avatar User Forums:  These are opportunities for the Avatar Team to meet with provider agencies and provide feedback on issues and changes. 

Location: 7001 A East Parkway, Conference Room 1

     2012 User Forum Calendar

     DBHS Clinical User Forum Minutes 

     Mental Health Practice Management User Forum Minutes

     Alcohol and Drug Services Practice Management User Forum Minutes

     Archived Minutes (Prior to January 2012)            

County/Provider Leadership Meeting:  This is an opportunity for agencies to meet with Department management and discuss process and policy.  Link to Minutes.   

Avatar Drop-In Session:  On the second Tuesday of every month, the Avatar Team is available from 2-4pm at Tech Center  to work with you individually regarding any questions you have about billing issues and/or reports. 

​                                  Current Avatar Claim Status

If you have questions specific to claiming or fiscal matters, including the addition of new OHC guarantors, send them to Avatar-Fiscal@SacCounty.net

Phase II Training Summary

Phase II Code List

Transaction Types

Process Flow OHC

Process Flow VOIDS

Process Flow Replacements

Claims Correction Spreadsheet